Privacy Notice

BallFindr is currently operated by its two founders.

For privacy and data protection enquiries, please contact: ballfindr@gmail.com

BallFindr is responsible for the personal information described in this Privacy Notice.

We do not publish the founders' home or residential addresses on the BallFindr website.

Depending on how you use BallFindr, we may collect:

Account information

• Name
• Email address
• Password or authentication information
• Account type, such as player or club
• Account creation date
• Account status
• Information required to keep your account secure

Player profile information

• Name
• Profile photograph
• Short video clips you choose to add to your profile
• Position
• Football level/step
• Age
• Height
• Location
• Current club
• Previous clubs
• Football history
• Football statistics
• Playing preferences
• Other information you choose to include in your profile

Club profile information

• Club name
• Club badge
• Club photographs
• Club location
• League or level
• Club description
• Facilities
• Fees
• Contact information supplied through the platform
• Other information you choose to include in your profile

Messages

If you use BallFindr's messaging functionality, we process messages and related information necessary to provide the messaging service.

Authorised BallFindr administrators may access relevant messages where reasonably necessary to investigate reports, suspected abuse, security issues, breaches of our Terms and Conditions, or other platform-safety concerns.

Reports and moderation information

If you report a profile, message or other activity, we may collect and process:

• The report you submit
• The reason for the report
• Relevant account information
• Relevant profile or message information
• Information about any action taken as a result of the report

We may also maintain moderation and security records relating to restrictions, suspensions, bans and other enforcement actions.

Technical and security information

We may collect information needed to operate and secure the platform, such as:

• IP address
• Device or browser information
• Login and authentication information
• Security logs
• Information about activity on the platform

We use this information where necessary to operate, protect and secure BallFindr.

The BallFindr app

If you use the BallFindr app for iPhone or Android, we may also collect:

• A notification token for your device, if you allow the app to send you notifications. It is used only to deliver them and is no longer used once you sign out of the app or turn notifications off.
• The app version and the type of device, so that we can support the app.
• Error reports: if something goes wrong on a screen, the app sends us the error message, the screen it happened on, the app version and the device type. Error reports are not linked to your account.

The app asks for your permission before sending notifications and before using your camera or photo library. You can change these permissions at any time in your device settings.

BallFindr is intended for users aged 16 and over.

We may process age or date-of-birth information where necessary to determine whether a user meets the minimum age requirement.

A user's full date of birth is not intended to be displayed publicly.

We do not knowingly allow users under 16 to create BallFindr accounts.

We may use personal information to:

• Create and manage your BallFindr account
• Provide BallFindr's player and club recruitment services
• Display information that you have chosen to make visible on your profile
• Allow players and clubs to find one another
• Provide messaging between users
• Send you notifications about activity on your account, such as messages, applications and trials, by email and, if you allow it, as notifications from the BallFindr app. You can switch notifications off at any time in Settings or in your device settings.
• Respond to enquiries
• Verify accounts or profiles where applicable
• Investigate reports
• Prevent spam, fraud, abuse and misuse
• Protect the security of BallFindr
• Restrict or remove accounts that breach our rules
• Maintain records relating to moderation and security
• Improve the operation of the platform
• Diagnose technical problems
• Comply with legal obligations
• Establish, exercise or defend legal claims where necessary

We will not use personal information for a new and unrelated purpose unless we have a lawful basis to do so and, where required, provide appropriate information to users.

Depending on the circumstances, BallFindr may rely on:

Contract

We may process information where necessary to provide the BallFindr service you have requested. This includes creating accounts, maintaining profiles, providing messaging and providing core BallFindr functionality.

Legitimate interests

We may process information where necessary for legitimate interests that are not overridden by users' rights and freedoms. This may include:

• Operating and improving BallFindr
• Maintaining platform security
• Preventing abuse and fraud
• Investigating reports
• Moderating the platform
• Protecting users and BallFindr
• Maintaining appropriate records

Legal obligation

We may process information where necessary to comply with a legal obligation.

Consent

Where BallFindr relies on consent, consent will be requested separately and clearly. Consent can be withdrawn where applicable.

BallFindr is a football recruitment platform.

Some information you choose to add to your profile is intended to be visible to other users. Depending on profile settings and current BallFindr functionality, this may include:

• Name
• Position
• Football level
• General location
• Football history
• Football statistics
• Profile photograph
• Other football-related information you choose to publish

Your email address, password, full date of birth and other private account/security information are not intended to be displayed publicly.

You should only publish information that you are comfortable sharing with other BallFindr users.

We may share personal information where necessary to operate BallFindr.

Other BallFindr users

Information you choose to publish on your profile may be visible to other users.

Service providers

We may use trusted third-party providers for:

• Database hosting
• Authentication
• Website infrastructure
• Email
• Delivery of app notifications
• Security
• Other technical infrastructure

One infrastructure provider used by BallFindr is Supabase.

Notifications to the BallFindr app are delivered by Apple's push notification service (iPhone) and Google's Firebase Cloud Messaging (Android). To deliver a notification they receive your device's notification token and the text of the notification.

We do not sell personal information to third parties.

Legal and regulatory purposes

We may disclose information where reasonably necessary to:

• Comply with a legal obligation
• Respond to lawful requests
• Protect the rights, property or safety of BallFindr or others
• Investigate fraud, abuse or security issues
• Establish, exercise or defend legal claims

Some service providers used by BallFindr may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps required by applicable data protection law to ensure appropriate protection.

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Notice.

Generally:

• Account information is retained while your account remains active.
• Profile information is retained while you maintain a profile.
• Information associated with a deleted account will be deleted or anonymised where reasonably possible.
• Security, fraud and moderation records may be retained for an appropriate period where necessary to protect BallFindr and its users.
• Some information may remain temporarily in backups before being overwritten in the normal backup cycle.

We will periodically review information we hold and delete or anonymise information that is no longer required, where appropriate.

BallFindr currently allows users to delete their own accounts.

Users can use the account deletion functionality available within BallFindr. Step-by-step instructions are on our Delete your account page.

Users can also contact: ballfindr@gmail.com

When an account is deleted, we will delete or anonymise personal information where appropriate.

We may retain limited information where necessary for legal obligations, fraud prevention, security, abuse prevention, dispute resolution, or legal claims.

Depending on the circumstances, you may have rights under UK data protection law, including rights to:

• Request access to personal information
• Ask us to correct inaccurate information
• Ask us to delete personal information
• Ask us to restrict processing
• Object to certain processing
• Request portability of certain information
• Withdraw consent where processing is based on consent

Contact: ballfindr@gmail.com

We may need to verify identity before completing certain requests.

If you are unhappy with how BallFindr has handled your personal information, please contact: ballfindr@gmail.com

You also have the right to complain to the Information Commissioner's Office (ICO).

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based service can guarantee absolute security.

Users should keep their login credentials confidential and contact us if they believe their account has been compromised.

BallFindr allows users aged 16 and 17 to use the service.

We recognise that users under 18 require appropriate protection of their personal information.

BallFindr will take privacy and safety considerations into account when processing information belonging to users aged 16 and 17.

We do not knowingly allow anyone under 16 to create a BallFindr account.

We may update this Privacy Notice when BallFindr changes, when our use of personal information changes, or when applicable legal requirements change.

The latest version will be published on the BallFindr website.

Where changes are significant, we may take additional steps to bring them to users' attention where appropriate.

For privacy and data protection enquiries: ballfindr@gmail.com

This Privacy Notice was last updated on 14 October 2026.